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Wed Aug 10 19:38:57 2016
The representative was rude and dismissive and actually hung up on me I was polite the entire time but because I was asking a question she didn't like she treated me with great disrespect I have been a loyal customer for over five years and have never even filed a claim If this is what I can expect from a simple inquiry I am terrified to think what would happen should I ever need to file a claim I am seriously considering dropping them for another company that may actually appreciate my business We are going into our 7th week since a water line broke in our home in the middle of the night and the result, naturally, was a flood carbrands The event was reported to our agent ASAP on the following morning and the Flood Specialist showed up as promised, The result of the incident was repainting of most of the interior, new carpet and replacement of the bedroom furniture It took 6 days for the adjuster to appear and we've never heard from them since.
I continue to call but never receive an answer because it seems no one works in the Claims Office purchased mobile home on lot in fla spending 3 months there during jan thru mar for fire, theft and liability coverage.
Claim Service When insured by Auto-Owners, you do not have to worry about reporting a claim to someone who doesn’t care To report a claim, all you do is call your local independent Auto-Owners agent—someone you know and trust Your agent will then set your claim in motion by notifying the local Auto-Owners claim office on your behalf.
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